Create a refund demand letter

State what you bought, what you paid, why a refund is due, what you did to resolve the issue, and the amount requested. The PDF creates a general factual demand and does not claim to be a state consumer-protection, DTPA, CLRA, cure, or pre-suit statutory notice.

Purchase and refund chronology · Clear amount and response date · General demand scope stated plainly · Nothing stored

General demand only.

This generator does not create a statutory consumer-protection, DTPA, unfair-practices, CLRA, cure, or pre-suit notice. Those notices can have specific content, recipient, service, timing, cure, and remedy requirements. A user considering that type of claim should consult a licensed attorney.

What should a refund demand include?

Identify the transaction, goods or services, amount paid, problem, return status, prior communications, refund amount, and response date. Attach the receipt, order confirmation, terms, photographs, cancellation record, or correspondence when relevant. State what happened directly and avoid unsupported claims about fraud, statutory damages, attorney fees, or guaranteed chargeback rights.

Is this a consumer-protection demand notice?

No. State consumer-protection statutes can require exact claim language, recipients, service methods, cure periods, and remedy statements. This generator intentionally excludes those notices. It produces a general factual refund demand only. A user considering a DTPA, unfair-practices, CLRA, or similar statutory claim should consult a licensed attorney about the required notice.

Can I demand more than I paid?

The refund field is limited to the payment amount unless the user separately enters and supports another direct loss in an appropriate claim type. The generator does not add statutory multipliers, punitive damages, interest, fees, or costs. A larger or legally specialized damages claim may require a different document and professional advice.

Does the letter guarantee a refund or chargeback?

No. The letter records the user’s demand and evidence; it does not bind the recipient, direct a bank, preserve a chargeback deadline, or predict an outcome. Card-network, marketplace, warranty, arbitration, and consumer-agency processes have separate rules and time limits that the generator does not calculate or complete.

Create a refund demand letter

Before you start

Type of demand letter *

Preselected on a sub-type page.

State or District of Columbia *

Choose the state connected most closely to the claim. The tool does not decide conflicts of law.

Are you the person or business that is owed this money directly? *

Yes No

FDCPA screen.

Your information and the demand

Your legal name *

Use the name the recipient will recognize.

Business name

Show only when the sender is a business or uses a trade name.

Mailing address *

This is the return address printed on the letter.

Apartment, suite, or unit

Omit the line when blank.

City *

State *

May differ from claim jurisdiction.

ZIP code *

Included only when the user elects to print it.

Phone

Included only when the user elects to print it.

Recipient contact name

Leave blank only when the contact person is unknown and a recipient business name is entered; this activates “To whom it may concern:”.

Recipient business

Omit when blank or duplicate of the contact name.

Recipient mailing address *

Use the address where the recipient is most likely to receive formal mail.

Suite, unit, or department

Omit when blank.

City *

State *

ZIP code *

Letter date *

The printed date is not proof of delivery.

Reference or account number

Invoice, lease, employee, order, or claim reference.

Amount you are demanding now

Principal or user-supported loss only. Do not automatically add statutory penalties, fees, costs, interest, or punitive damages.

Performance or cure demanded

State exactly what the recipient should do.

What happened? *

Give dates, promises, work, goods, payments, and the problem. State facts, not threats or insults.

Previous attempts to resolve this

Include dates and the recipient’s response, if any.

Requested response date *

This is the sender’s requested settlement date only. It does not start, shorten, extend, or replace a statutory clock.

Where or how should payment or performance be sent?

Omit the paragraph when blank.

Documents enclosed

Examples: lease, invoice, photos, estimate, pay stub, correspondence. Do not claim an attachment is enclosed unless selected.

Name under signature line *

Printed name under the signature line. Defaults to sender name.

Create a refund demand letter

What should a refund demand include?

Is this a consumer-protection demand notice?

Can I demand more than I paid?

Does the letter guarantee a refund or chargeback?

Create a refund demand letter

Before you start

Your information and the demand

Refund details