Answer questions about your journey and download a ready-to-send A4 claim letter requesting up to €600 in fixed compensation. No account is required, and LegalDocsBuilder does not store your answers or document.
Supported launch scope. This generator supports qualifying delayed or cancelled journeys that began at an airport in the EU, Iceland, Norway, Liechtenstein or Switzerland. It supports any operating airline and certain single-ticket connections, including journeys ending outside Europe. It does not currently generate UK261 claims or claims for journeys that began outside the supported territory.
Under EU261, as interpreted by the EU courts, a passenger may be entitled to fixed compensation when a covered journey reaches its final destination at least three hours late or is cancelled without sufficient notice. The usual amounts are €250, €400 or €600 per eligible passenger, based on direct distance from first origin to final destination. Cancellation notice, rerouting and extraordinary circumstances can change the result.
Arrival delay is measured when at least one aircraft door opens and passengers are permitted to leave—not when the aircraft lands. For a supported single-ticket connection, the relevant delay is at the ticketed final destination.
An airline is not excused merely by using a label such as “weather,” “technical problem,” “air traffic control” or “strike.” To avoid compensation, it must prove an extraordinary event meeting the legal test, a direct causal link and that the disruption could not have been avoided even with all reasonable measures. Because the necessary evidence is often held by the airline, this generator may produce a conditional claim rather than a final eligibility verdict.
This letter requests fixed compensation only. Reimbursement, rerouting, meals, accommodation, communications and necessary transport are separate rights and are not calculated here. Those rights may exist even where extraordinary circumstances defeat fixed compensation.
Primary references: Regulation 261/2004 and the European Commission’s 2024 interpretative guidelines.
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Review the letter carefully, download it, and sign it if the airline’s process or your chosen submission method calls for a signature. Submit it through the operating airline’s official claim or complaint channel and keep proof of submission. Automatic postal addressing is not provided.
The letter requests a response within 14 days. Current EU261 does not impose a universal 14-day response or payment deadline; this is the claimant’s requested response period.
Ask for a reasoned decision and evidence supporting any extraordinary-circumstances defence. Further options may include an approved alternative-dispute-resolution body, the competent national enforcement body or court. Their powers and procedures differ, and a national enforcement body does not always award individual compensation.
EU261 does not create one court deadline for every country. National limitation periods vary, and sending a claim letter may not stop a legal time limit from running. Act promptly and obtain local advice if the flight was long ago or a deadline may be close.
Keep your copy secure. LegalDocsBuilder has not stored your answers or letter. Keep the downloaded copy and your submission evidence securely.